Application privacy policy

Controller and contact

• Controller: Pablo Parejo Fernández, self-employed individual
• Trade name: LifeBot AI
• Tax ID: 45814085V
• Tax address: Calle Juan Ramón Jiménez, 7, 41928 Palomares del Río, Sevilla, Spain
• Privacy contact: admin@lifebot.io
• Application support: support@lifebot.io

1. Information we collect

• Account data: name, email and password when registering.
• User content: conversations, documents and personalised settings.
• Payment information where a premium subscription exists.
• Device, usage, log and diagnostic data for security, performance and improvement.

1.1 Camera and images

• The app may request camera access for profile photos, agent personalisation or conversation images, including document scans.
• Depending on configuration, images may be stored locally or on servers to provide the requested feature.
• Permission can be withdrawn in device settings, which may limit features.

2. How information is used

• Provide, improve and personalise the service.
• Process transactions and manage accounts.
• Communicate updates and promotions where a legal basis exists.
• Maintain security and comply with legal duties.

3. Data security

We use protective measures such as encryption, authentication and monitoring to protect your information.

4. Health content

LifeBot AI does not provide medical advice, clinical diagnosis or treatment. Content about habits, wellbeing or organisation is informational and does not replace healthcare professionals.

The application does not collect or process sensitive medical data.

5. AI-generated content

The app uses AI models for answers, summaries, document analysis, suggestions and images. Automated content can include errors or bias and must not be treated as professional advice or the sole source for important decisions.

Users can report content they consider inappropriate, incorrect or misleading.

6. Image generation

• Prompts may be sent to OpenAI under that provider’s terms.
• Automated moderation may apply but cannot guarantee complete detection.
• Illegal, offensive or rights-infringing content is prohibited.
• Prompts and images are not permanently stored on our servers unless the user chooses to save them in their account.
• Automated content may be inaccurate and is used at the user’s discretion.

7. Rights, deletion and contact

You can manage account deletion in the app or consult the dedicated deletion guide. For help with the app, email support@lifebot.io.

Where applicable, you may request access, rectification, erasure, objection, restriction and portability by emailing admin@lifebot.io. Where processing is based on your consent, you can withdraw it without affecting the lawfulness of earlier processing. You may also complain to the Spanish Data Protection Agency (aepd.es).